Manage customer complaints and track resolution times with automated SLA breach alerts.
Multi-channel ticket creation (email, WhatsApp, portal, phone)
Auto-assignment rules based on category, priority, or team
SLA timer with automatic escalation on breach
Customer satisfaction (CSAT) survey after ticket resolution
Knowledge base for common issues and self-service resolution
Ticket analytics with resolution time and agent performance
Customer complaints are resolved faster with structured tracking
SLA enforcement ensures no ticket is forgotten or delayed
CSAT scores help identify and fix service quality gaps
Start with a free account and explore all features instantly.
Get Started FreeThese modules work beautifully together with Helpdesk & Ticketing.
Visual kanban board to track sales inquiries, follow-ups, and conversions from prospect to closed-won.
Send quotes and get digital signatures/approvals from clients instantly via a secure web link.
Create beautiful, customized commercial proposals with dynamic tax and discount calculations.
Set monthly revenue targets for your sales team and track their achievement in real-time.
Bring your office teams, ground staff, and clients into one Universal Entity with DaaSu AI. Start with a Free Forever plan.
Earn up to 20% Recurring Revenue with the Smartest AI ERP. Secure your local pincode, leverage our campaigns, and build a portfolio that pays yearly.
